No More Cash Payment At KKM Hospitals + Clinics!

Public hospitals and clinics under KKM will no longer accept cash payments starting 1 October 2022!

Here is what you need to know…


No More Cash Payment At KKM Hospitals + Clinics!

From 1 October 2022 onwards, public hospitals and clinics under the Malaysia Ministry of Health (KKM) will no longer accept cash payments.

They will only accept payments through e-payment methods like :

  • debit card
  • credit card
  • e-wallet

They will, however, accept cash payment if the customer has no other payment options, or a bank account.

KKM is aiming to achieve 95% cashless transactions by December 2022.


Why KKM Hospitals + Clinics Will No Longer Accept Cash Payments

This initiative to eliminate cash payments at KKM health facilities is part of the 2021 Malaysia Digital Economy Blueprint, which called for all federal and state agencies to prioritise cashless payments by the year 2022.

The 2021-2022 KKM Anti-Corruption Plan also called for cash payments to be eliminated at public hospitals and clinics.

The Malaysia Ministry of Health believes that eliminating cash payments at their health facilities will :

  • reduce the risk of leakage of public funds
  • increase efficiency by making payments at the counter faster, easier and safer
  • reduce the cost and work process of collecting payments
  • reduce the risk of COVID-19 infections through contactless payment

To that end, KKM had ordered the implementation of cashless payment systems at all health facilities back in June 2022, with full implementation starting 1 October 2022, targeting 95% cashless payments by December 2022.


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