Grab today unveiled The Future of Grab – their vision of a future of seamless mobility, on-demand food delivery, logistics, cashless payments and financial services – all within their mobile app. Here are the full details!
The Future Of Grab – An Everyday App For Consumers
After hitting their 1 billion ride milestone across Southeast Asia, they surveyed 500 of their customers. A majority responded that they wanted an everyday app that would complement their daily lives. Six months later, Grab is ready to share their vision of the future in this video :
Here is a summary of the services that will be forthcoming :
Grab will focus on serving the first- and last-mile needs of a multi-modal transportation system in the future. Consumers will be able to mix and match different transportation option, based on their travel preferences and budget.
With better integration of public and private transportation options in one platform, consumers can ride and pay for multiple modes of transportation through the Grab app. For example, they will be able to take an on-demand shuttle bus to the MRT, and finally take a JustGrab taxi to their final destination – arranged and paid through the app.
GrabPay will see expanded use as a mobile wallet, with consumers enjoying the benefits of going cashless, while accumulating benefits through GrabRewards. GrabPay and GrabRewards will also become revenue drivers for micro-entrepreneurs and small businesses.
Their fintech offerings will create new economic opportunities for unbanked and underbanked consumers, drivers and small businesses across Southeast Asia. Grab plans to add another 100 million micro-entrepreneurs by 2020.
The future will see most of a consumer’s daily needs for on-demand transportation, food and delivery fulfilled by a single app.
The Future Of Grab Starts Soon
Consumers in Malaysia will soon be able to start seeing the Future of Grab materialise with GrabFood and GrabPay.
GrabFood is currently being beta-tested, and will be formally launched at the end of May 2018. It will allow consumers to order and pay for their food to be delivered to their doorsteps, while enjoying GrabRewards points for every order.
Grab will also expand the use of GrabPay beyond transportation and food, turning it into a mobile wallet for use with traditional, cash-based merchants in coming months.
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