At Samsung Forum 2016, Samsung revealed details of the mySamsung homebase app. Nicholas Wodtke (Vice-President) and Karen Peck (Marketing Director), of Samsung SEA & Oceania’s Media Solutions Centre, showed off the new mySamsung app in an in-depth session, which we have recorded for you.
The app is an extension of the regional mySamsung ownership program. It lets both new and current Samsung customers manage their devices, get easy and direct access to customer service representatives as well as obtain ownership privileges to get the most out of their Samsung devices.
What Is The mySamsung App All About?
The mySamsung app is designed to be a homebase app – a one-stop app that every Samsung customer can use to access customer service, device information, and ownership privileges.
In this video, Nicholas Wodtke and Karen Peck explain the idea behind mySamsung, and demonstrate how it works. Check it out :
- Samsung Galaxy S7 edge
- Samsung Galaxy Note5
- Samsung Galaxy S6 edge+
- Samsung Galaxy S6 edge
- Samsung Galaxy S6
- Samsung Galaxy Note Edge
- Samsung Galaxy Note 4
The mySamsung app and ownership program are already available in Malaysia, Singapore and the Philippines, but will soon roll-out for Samsung customers in New Zealand and Taiwan. If you haven’t installed it yet, go and give it a try!
Here are screenshots of the mySamsung app, showing you the setup process, as well as the options available in the app.
The app will come pre-installed in new Samsung models, but users of older models can download the app for free from the Google Play Store.