Starting today, 17 November 2016, Grab is offering a 100% ride guarantee at selected locations in the Klang Valley. In addition, they also announced a new coupon code that gives all passengers in the Klang Valley RM5 off their rides!
How Does The 100% Ride Guarantee Work?
Basically, if you don’t get your ride after booking one, Grab will offer the next GrabCar ride (up to RM 8) free, or an RM 8 discount on your next GrabCar ride. Here is the step-by-step guide :
Step 1 : Turn on the Grab app and select GrabCar (Economy).
Step 2 : Key in your pick-up and drop-off points.
Step 3 : Click Book.
Step 4 : Wait for your driver.
If the “Sorry, we couldn’t find you a driver” message pops up twice in a row, you will receive an SMS with a promo code which will make your next ride free (up to RM 8), or give you an RM 8 discount.
Which Areas Does The 100% Ride Guarantee Cover?
At the moment, Grab is offering the 100% Ride Guarantee at selected busy locations in the Klang Valley :
- KL Sentral
- Mont Kiara
- Sri Hartamas
- Bandar Utama
- Taman Tun Doktor Ismail
- Damansara Uptown
- Popular malls like Mid Valley Megamall, The Gardens, Publika and 1 Utama Shopping Centre
A New Coupon Code
To encourage trials of this new 100% Ride Guarantee in the Klang Valley, Grab is offering a new coupon code – SURERIDE, which will give you RM 5 off 2 rides!
So take this opportunity to give Grab a go. Use the coupon code SURERIDE for a RM 5 discount, and if your ride doesn’t turn up – you get your next GrabCar ride free (up to RM 8), or a RM 8 discount on your next GrabCar ride!
Please note that the SURERIDE coupon code is only valid from 17-23 November 2016.