mySamsung Homebase App Explained

At Samsung Forum 2016, Samsung revealed details of the mySamsung homebase app. Nicholas Wodtke (Vice-President) and Karen Peck (Marketing Director), of Samsung SEA & Oceania’s Media Solutions Centre, showed off the new mySamsung app in an in-depth session, which we have recorded for you.

mySamsung Homebase App Explained

The app is an extension of the regional mySamsung ownership program. It lets both new and current Samsung customers manage their devices, get easy and direct access to customer service representatives as well as obtain ownership privileges to get the most out of their Samsung devices.

 

What Is The mySamsung App All About?

The mySamsung app is designed to be a homebase app – a one-stop app that every Samsung customer can use to access customer service, device information, and ownership privileges.

In this video, Nicholas Wodtke and Karen Peck explain the idea behind mySamsung, and demonstrate how it works. Check it out :

The mySamsung app is compatible with Samsung smartphones from Samsung Galaxy S4 and above, and phablets from Samsung Galaxy Note 3 and above. However, the mySamsung ownership program is currently only offered to owners of :

The mySamsung app and ownership program are already available in Malaysia, Singapore and the Philippines, but will soon roll-out for Samsung customers in New Zealand and Taiwan. If you haven’t installed it yet, go and give it a try!

 

Screenshots

Here are screenshots of the mySamsung app, showing you the setup process, as well as the options available in the app.

The app will come pre-installed in new Samsung models, but users of older models can download the app for free from the Google Play Store.

 

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